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CoProx — a client extranet to digitalize the proximity relationship

A secure portal bringing the company closer to its clients: documents, cases and exchanges in one place.

Location
Paris — France
Sector
Services & Real estate
Project type
Secure client extranet (B2B)
Expertise
UX/UI Design · Web development · Secure extranet
Espace client
Documents
Règlement
Diagnostics
PV d'assemblée
Suivi dossier
About CoProx

CoProx is a modern proximity property-management company, attentive to occupants' expectations. Its approach emphasizes communication and transparency in managing co-ownerships.

The context

Digitalizing the relationship between a service company and its clients: giving them simple, secure and permanent access to their information and documents.

The objectives
  • Provide secure, personalized access to clients.
  • Centralize documents and case tracking.
  • Smooth communication and transparency.
The project in action

The real product, screen by screen

The solution — Secure client extranet (B2B). Here are the delivered product's interfaces.

Client spaceReal project capture
Dashboard
Dashboard — CoProx

Dashboard

Overview of activity and key indicators.

Property space
Property space — CoProx
02Property

Property space

General information, lots, documents and contracts.

Payment space
Payment space — CoProx
03Finance

Payment space

Tracking of calls, settlements and payment history.

Maintenance tracking
Maintenance tracking — CoProx
04Maintenance

Maintenance tracking

Intervention requests, scheduling and operation tracking.

Our approach

Our approach

  1. 1

    Analysis — Understanding client journeys and relationship needs.

  2. 2

    Design — Extranet architecture, security and personal spaces.

  3. 3

    Development — Secure portal, document management and case tracking.

  4. 4

    Deployment — Go-live, administration and support.

Functional architecture

The system modules

Client context established from public information. The extranet features are presented as a coherent scope.

  1. 1Client
  2. 2Authentication
  3. 3Client space
  4. 4Document management
  5. 5Administration

Secure authentication

Login and account management, protected access.

Personal space

Information and content dedicated to each client.

Document management

Viewing, download and organization of documents.

Case tracking

Request status, administrative tracking and history.

Notifications

Alerts and important information at the right time.

Administration

Users, permissions and configuration.

User profiles

The system can be structured around several business profiles:

  • Client / occupant
  • Manager
  • Administrator
Technologies used

Technologies used

Next.js

Role

Fast, modern, optimized interface.

Tailwind CSS

Role

A fast, consistent design system.

Node.js

Role

Performant, scalable business API.

Express.js

Role

Lightweight, battle-tested Node APIs.

MongoDB

Role

Flexible, scalable document database.

Prometheus

Role

Real-time metrics and alerting.

Functional value

What the solution enables

01

Give clients secure access to their information.

02

Centralize documents and case tracking.

03

Strengthen the transparency of the relationship.